FAQ
SHIPPING & DELIVERY
We have office space in most major cities and are willing to travel to you! Please contact support@stripbullykennel.com for further assistance.
PAYMENTS, REFUNDS & EXCHANGES
Your satisfaction is our top priority. We are committed to addressing your concerns and utilizing your feedback as an opportunity for improvement. We will review each situation case by case and determine a resolution that best supports our efforts.
I Changed My Mind On A Purchased Pet. What Are My Options?
Our Bullies are non-refundable. If you are unsatisfied with your Bully selection, you are welcome to exchange your Bully for another of similar value and age within 14 days of your purchase. Please note, your Bully will be subject to selection by an SBK professional. For more information, please contact support@stripbullykennel.com.
Is A Deposit Required To Purchase A Bully From SBK?
Yes, the deposit varies by price and is listed under each Bully. The deposit is required to hold your selected Bully and will go toward the overall price. Full payment is due at the time of retrieving your Bully. In the event that you do not have the full price by the agreed-upon date of retrieval, your deposit will be held and exchanged with another Bully. The Bully you initially selected will then be subject to purchase by another buyer. Your deposit is non-refundable; instead, it will go toward the price of a Bully of our
choosing.
In what instance is my deposit refundable?
Please note that deposits are non-refundable unless your puppy passes while in the care of a SBK professional. If you decide not to purchase your bully after the initial payment, your deposit will be held as a credit with SBK for 1 year and will be subject to a 15% processing fee.
I've Submitted My Deposit, What's Next?
Your Bully is on hold and will not be sold to another customer unless final payment fails.
You will receive an invoice to your email address within the next 24 hours reflecting your initial payment and remaining balance. You will also receive a Bill of Sale/Puppy Contract to your email address within 24 hours of deposit/purchase.
Lastly, you will be contacted by an SBK professional within 24 hours to discuss retrieval options and answer any questions you may have!
Can't wait? Please contact support@stripbullykennel.com for assistance!
You will receive an invoice to your email address within the next 24 hours reflecting your initial payment and remaining balance. You will also receive a Bill of Sale/Puppy Contract to your email address within 24 hours of deposit/purchase.
Lastly, you will be contacted by an SBK professional within 24 hours to discuss retrieval options and answer any questions you may have!
Can't wait? Please contact support@stripbullykennel.com for assistance!
There is an issue with my payment or the payment portal.
Thank you for letting us know! Please email support@stripbullykennel.com for additional support.
Are Finance Options Available?
Absolutely! You are welcome to select from the following payment plans:
SBK Pay-Your-Way
YOU'RE APPROVED! No credit check, no interest, no hidden fees! With SBK Pay-Your-Way, everyone is eligible to receive the American Bully of their dreams, on a payment schedule that works best for you!
SBK Pay-Your-Way
YOU'RE APPROVED! No credit check, no interest, no hidden fees! With SBK Pay-Your-Way, everyone is eligible to receive the American Bully of their dreams, on a payment schedule that works best for you!
Shop Pay
Shop Pay offers flexible payment options for purchases within a specific price range. To apply, please direct yourself to the item you wish to buy. You will see an option to 'check your spending limit.' Most buyers will be offered an affordable pay-in-4 plan. If you are not approved for Shop Pay, contact us by email at support@stripbullykennel.com so we can review other options. Remember, you are always approved through SBK Pay-Your-Way!
PUPPIES
We’re glad you asked! We breed multiple litters a year that offer unique characteristics and high quality! Check out our BULLIES collection for all available pups!
During Which Season(s) Are Bullies Available?
We are preparing to offer Bullies all year 'round! For more questions regarding current/upcoming litters, please email jeffhampton@stripbullykennel.com!
DISCOUNTS & SAVINGS
We pride ourselves in offering quality products, services, and pets at amazing pricing! Most orders will come with a discount code for future purchases. If you have a valid code, please enter it during checkout to redeem your savings!
BULLY HEALTH
HELP! My Bully Is Experiencing Urgent-Like Symptoms!
We're sorry to hear this! Please connect with your local veterinary clinic for urgent care immediately.
What Foods Should I Feed My Bully to get an ideal size?
Bully size and weight will depend on genetics, DNA, and bloodline.
Will My SBK Bully Receive All Necessary Vaccinations Prior To Purchase?
Yes, your bully will have a 6-way vaccination and a comprehensive health check prior to purchase.
When Should My Recently Purchased SBK Bully Have His/Her Next Vet Visit?
Your bully will have all recommended vaccinations prior to 8 weeks of age. You should schedule your bully's next appointment with your local veterinarian at 12 weeks of age unless otherwise specified. You should prepare to take your puppy to the Vet once a month for check-ups.
INQUIRIES
For questions/concerns regarding a recently purchased SBK Bully and general inquiries, please complete the inquiry form at the bottom of this webpage, or contact support@stripbullykennel.com.
For questions regarding our Bullies, quality, partnerships, Stud use, etc., please connect with support@stripbullykennel.com.
For all other operational questions and/or opportunities, please connect with support@stripbullykennel.com.
For questions regarding our Bullies, quality, partnerships, Stud use, etc., please connect with support@stripbullykennel.com.
For all other operational questions and/or opportunities, please connect with support@stripbullykennel.com.
